Residential Technician – Virgin Media

The Residential Technicians are responsible for the installation and servicing of broadband and TV systems to homes and businesses across the Republic of Ireland, delivering exceptional customer service and installation services and support to the public.
Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and/or team members who report into you.
Installing telecommunications cable and equipment as per training.
Using field apps to report back on activity and works completed.
Upskilling and attending various training courses.
Take due care to prevent loss or damage when working on a Customer’s property.
Report any accident, incidents or damage that may occur during work.
Track faults quickly using devices/tools provided and run cables as and when required.
Light civils work and ladder work required.
Adhere to all company operating procedures, Health and Safety policies, procedures and guidelines
Maintain a clean and presentable appearance always.
•    Basic understanding of electrical, hydraulic and other systems.
•    Knowledge of general maintenance processes and methods.
•    Working knowledge of tools, common appliances and devices.
•    Manual dexterity and problem-solving skills.
•    Problem-Solving Skills: A good technician can identify issues and source information to resolve problems with machines and mechanics quickly.
•    Time Management: must be able to plan and execute routine maintenance activities as well as responding to troubleshooting requests and unexpected equipment issues.
•    Communication
•    Negotiation
•    Project Management  
•    Excellent organisational, interpersonal and communication skills required.  
•    Attention to detail: allows you to be able to spot issues efficiently and quickly. A malfunction may be caused by one small piece being dislodged and it is your duty to spot that quickly to prevent extended down time.
•    Pro-active: carrying out preventive checks and routine inspections must be able to see potential issues, take corrective measures and anticipate ongoing needs. May also be required to keep a stock of spare parts, ordering and replacing as necessary.
•    Teamwork: working with other maintenance colleagues, but also be able to work cohesively with personnel on the line in manufacturing facilities, upper management and external maintenance to repair systems that require higher level/product specific workmanship.  A full Driver’s license is required.  Full training will be provided.  
Applicants may email a CV to:   employer@welfare.ie