Junior IT Support Specialist with French

Junior IT Support Specialist with French

Technologies we use

• Windows

Your responsibilities

• Handling incoming phone calls and e-mails from customers, helping them with hardware, software, and network issues
• Delivering professional and prompt service to the clients
• Keeping records of all customers enquiries in the reporting system
• Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
• Sending more complex enquiries to the relevant IT Support Team

Our requirements

• Deep understanding of French (B2/C1)
• Good understanding of English (B1/B2)
• Eager to develop interpersonal skills in contact with native speakers
• Without professional experience, eager to get new IT skills
• Good communication skills and the capacity to work as a true standout colleague
• Problem solving attitude and efficient task management skills
• Basic experience in Windows OS and MS Office
• Working experience is not necessary as on-the-job training will be provided
• Customer service experience will be an asset
• Flexibility and willingness to work on various shifts (24/7) will be an asset

This is how we organize our work

• in house
• at the client's site

What we offer

At Atos, great working conditions will always come without conditions.

Shape the future of digital.

And your too.

#TheFutureIsOurChoice

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• integration events
• dental care
• no dress code
• extra social benefits
• christmas gifts
• employee referral program
• charity initiatives
• global IT projects
• new technologies

Recruitment stages

• Apply to work at Atos
• Screening
• Interview

Atos offers IT infrastructure management services, IT systems integration, outsourcing and IT consulting.

We are also the worldwide IT partner of the Olympic and Paralympic Games.

We employ over 110,000 employees worldwide, and thanks to our presence in 73 countries, we offer our clients expert services of the highest quality with global reach.

Atos has been operating in Poland for over 20 years. We are present in 6 cities in Poland - Bydgoszcz, Wroclaw, Warsaw, Lodz, Opole and Krakow.

At Atos, as a global leader in secure and decarbonized digital

business technology, we work together with companies and

industries around the world.

AI, IoT, big data & analytics, cybersecurity, cloud, edge computing

and sustainability… shaping the future of the information space

with our clients is exciting yet challenging.

That is the reason why at Atos, together we bring the diversity

of our people’s backgrounds and skills to make choices that

will have positive economic, social and ethical impacts

on business and humanity tomorrow.

At Atos, the future is our choice.