Szczegóły oferty

Junior HR Specialist with French

źródło: BD

OFERTA NIEAKTUALNA

Wroclaw

Data dodania:
2018-12-21

Data pierwszej publikacji:
2018-12-20

Data ostatniej aktualizacji:
2019-01-16

Poziom stanowiska:
Specjalista

Wymagane języki:
francuski

Pochodzenie oferty:
Monster Polska

APLIKUJ NA STRONIE OFERTY

Oferty specjalne

Opis oferty pracy

Artykuł Junior HR Specialist with French - obrazek nagłówkowy

Job Description Summary

Job Description

Main objective of role

  • Providing proactive administrative support to employees of BD via phone and email
  • Answering inquiries and resolving problems of basic to moderate complexity
  • Actively re-directing incoming callers to self-service options through call scripts
  • Supporting clients with being self-sufficient by teaching them how to use direct access tools and the knowledge management portal
  • Building good relationships with the customers
  • Managing computerized system for tracking and information gathering
  • Executing standard processes in Workday system

Requirements

  • Very good knowledge of English
  • Very good command of French is a must
  • 1-2 years related experience in a customer service environment (HR call center experience is desirable)
  • Excellent oral and written communication skills
  • Ability to resolve routine problems and questions independently 
  • Ability to pay close attention to details and use time effectively     
  • Multi-tasking capabilities to manage several caseloads
  • Experience using a Human Resource Information System is desirable, especially Workday

We are offering

  • Working in an international company, first-in-class in its business area 
  • Opportunity for professional growth - challenging and rewarding work with dynamic, international team
  • New, modern offices in the city center developed to work and live healthy lives 
  • Friendly work environment and healthy oriented culture (healthy food, sport activities, participation in pro-health actions and events, charity initiatives)
  • Competitive compensation and motivation system
  • Great benefit package (e.g. health insurance, medical care, lunch vouchers, sport /entertainment bonus) 

Primary Work Location

POL Wroclaw - Legnicka

Additional Locations

Work Shift

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