Szczegóły oferty

English Technical Support Ambassador

Arvato Polska


szczecin, zachodniopomorskie

Data dodania:

Data pierwszej publikacji:

Data ostatniej aktualizacji:

Data wygaśnięcia:

Warunki zatrudnienia:
Umowa o pracę, Pełny etat

Poziom stanowiska:

Pochodzenie oferty:


Oferty specjalne

Opis oferty pracy

About our company:

Behind Arvato CRM Solutions are numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or want to make a complaint about the shoes they ordered online, there is a good chance that we, as service providers, are working behind the scenes. On behalf of our clients, Arvato CRM Solutions currently maintains relationships with over 600 million consumers and business clients, on five continents in over 35 languages. On the phone, by e-mail, post, via live-chat or on social media, around 43,000 employees at over 100 locations support our clients every day with offering excellent customer service. Arvato CRM Solutions is part of the service provider Arvato - a division of the international media group Bertelsmann.


English Technical Support Ambassador
Miejsce pracy: Szczecin
  • Processing and resolving technical queries collaborating with internal and external service departments
  • Providing individual technical support for business customers, troubleshooting and error resolution
  • Case ownership. Central contact person for the customer, up to the final closure of the ticket
  • Gathering all relevant information, investigating errors, using troubleshooting tools and processes to fix issues

 Your profile:

  • Adequate English skills
  • Sufficient technical abilities (software related) to absorb the training on the various Microsoft Office 365 technologies
  • Analytic capabilities, solution-oriented, customer focused, patient and friendly manner
  • Professional communication skills and sufficient typing skills


What we offer:

  • Become part of an international team in a multicultural environment
  • Great career opportunities with competitive salaries
  • We support you in order to ensure a smooth beginning at Arvato in Szczecin
  • Intensive, employee focused induction period and product training from the outset
  • Corporate healthcare management (medical check-ups, vaccinations etc.)
  • Visit us online!
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

 Please click "Aplikuj" to apply.

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