Szczegóły oferty

Desktop Support Technician

EXCIS POLAND sp. z o.o.

OFERTA NIEAKTUALNA

warszawa, mazowieckie

Data dodania:
2019-07-21

Data pierwszej publikacji:
2019-07-19

Data ostatniej aktualizacji:
2019-08-21

Data wygaśnięcia:
2019-08-18

Warunki zatrudnienia:
Umowa o pracę, Pełny etat

Poziom stanowiska:
Specjalista

Pochodzenie oferty:
pracuj.pl

APLIKUJ NA STRONIE OFERTY

Oferty specjalne

Opis oferty pracy

Artykuł Desktop Support Technician - obrazek nagłówkowy

EXCIS POLAND sp. z o.o.

Desktop Support Technician

Miejsce pracy: Warszawa

Excis is a global IT Service Provider based in the UK and has local entities in 40 countries around the world (please check our website: www.excis.com). 

Currently we are looking for Desktop Support Technician in Warsaw, Poland.

Desktop Support Overview

Desktop Support Technician will provide Desktop Support Services to Client, using a team staffed and managed by the Technician at in-scope Customer locations. End User Computing Services will be provided for the in scope components at the in scope locations. Level 2 deskside software support for in-scope software as documented in SMTD

  1. OEM vendor co-ordination
  2. Warranty and non-warranty break/fix hardware repair (including printer support)
  3. Limited Smart Hands support where resolutions cannot be made remotely
  4. Installs, Moves, Adds, Changes and Disposal (“IMACD”) activity
  5. Customer Hardware Loaner Pool at onsite staffed location
  6. Basic IP (internet protocol) phones troubleshooting at onsite staffed locations

Technician Personnel will work on Tickets assigned to them through the Client approved ITSM toolset. Technicians will manage the problem through resolution, according to the level assigned to the Ticket, and perform repairs, upgrades, and restores to the workstation as defined in SLAs.

Hours of Coverage

Service Line - Desktop Support (IMACD;Deskside; OEM Vendor Coordination; Non-Warranty Break/Fix)

Coverage - Local country Normal Business Hours of 8:30 a.m. to 5:30 p.m. local time from Monday to Friday unless the in- country working Business Hours and Business Days are different (inclusive), excluding public holidays as published by the local country government. 

Requirements:

  • Educational: IT qualification – Diploma / certification preffered
  • Experience: At least 2-3 years in Desktop Support Roles
  • Languages: Polish fluent, English at least B2
  • Behavioural: Willingness to learn, positive attitude
  • Additional: Customer requires to have a criminal check document

What do we offer?

  • Full time opportunity
  • Possibility to work in an international company
  • Employment contract


Jeśli zainteresowała Cię ta oferta zobacz również:

Structural Technician
Buro Happold Polska Sp. z o.o. warszawa, mazowieckie

Structural Technician Numer referencyjny: ST/jobs.pl Miejsce pracy: Warszawa (mazowieckie) What's the role? Structural Technicians provide CAD drafting and technician services to the structural engineering team on a wide range of projects using the latest CAD software and 3D modelling packages to accurately illustrate engineering design solutions

Resource Support
HAYS POLAND Sp. z o.o. warszawa, mazowieckie

Resource Support Miejsce pracy: Warszawa (mazowieckie) Nr ref: 1128182/jobs.pl Forma zatrudnienia: Kontrakt For our Client we are currently looking for qualified Candidates for the position of: RESOURCE SUPPORT Location: Warsaw Job type: contract of mandate (umowa-zlecenie) / contract B2B (via Hays) Responsibilities:

Data Support
Devire warszawa, mazowieckie

Technical Support Specialist Numer referencyjny: jobs.pl Lokalizacja: Warszawa (mazowieckie) Devire IT Outsourcing is a form of cooperation dedicated to specialists in the IT industry, based on the principles of their own business - B2B, implementing projects for leading clients running innovative and modern projects

Senior assistant/ pmo support
Ogłoszenie użytkownika OLX warszawa, mazowieckie

obecnie dla naszego klienta – międzynarodowej firmy z branży farmaceutycznej poszukujemy osoby na stanowisko: senior assistant/ pmo support   zakres odpowiedzialności: ·       tworzenie raportów. ·       przygotowywanie template-ów. ·       wysyłanie i dbanie o poprawność komunikacji w zespołach. ·       wspieranie managerów it w pracy administracyjnej i operacyjnej

IT Support Specialist
Billennium S.A warszawa, mazowieckie

Jesteśmy globalną firmą technologiczną z 15 – letnim doświadczeniem. Zatrudniamy ponad 900 specjalistów z zakresu nowoczesnych rozwiązań wspierających biznes. Posiadamy 6 oddziałów w Polsce oraz biura w Indiach (Pune), USA (Nowy Jork) i Malezji (Kuala Lumpur).    Tworzymy innowacyjne rozwiązania IT wykorzystując kompetencje w zakresie outsourcingu, utrzymania i rozwoju oprogramowania oraz chmury

ServiceNow Support Analyst
TeamQuest Sp. z o.o. warszawa, mazowieckie

TeamQuest Sp. z o.o. For our client who is a multinational professional services network headquartered in London, United Kingdom. It is one of the biggers professional services firm in the world. We are looking for professionals to join the global business systems support team in the office in Warsaw for the position of: ServiceNow Support Analyst Miejsce pracy: Warszawa (mazowieckie) Nr ref: 35290/jobs