Szczegóły oferty

Customer Service Specialist - Japanese Speaker

Revolut LTD

kraków, małopolskie

Data dodania:
2019-06-12

Data pierwszej publikacji:
2019-05-28

Data ostatniej aktualizacji:
2019-06-12

Data wygaśnięcia:
2019-06-27

Warunki zatrudnienia:
Umowa o pracę, Pełny etat

Poziom stanowiska:
Specjalista

Pochodzenie oferty:
pracuj.pl

APLIKUJ NA STRONIE OFERTY

Oferty specjalne

Opis oferty pracy

Customer Service Specialist - Japanese Speaker
Miejsce pracy: Kraków

WHAT WE NEED

We're looking for a Customer Service Specialist to sit within our support team at our Krakow-based office. We've hired some of the most talented developers and designers that the world of tech has to offer, and We're keen to showcase their talent to the world - and that's where you come in.

WHAT YOU’LL BE DOING

  • Providing our users with an outstanding customer experience - it is part of our mission to make Revolut users feel secure whilst using our service
  • Providing excellent customer service via our in-app live chat
  • Representing Revolut online at all times
  • Collaborating with other teams across London and Moscow to tackle any customers' issues

WHAT SKILLS YOU’LL NEED

  • You'll have flawless English and Japanese (must have)
  • Empathy and love for helping people
  • Ability to explain complex issues in an easy and understandable manner
  • Excellent communication skills
  • Strong attention to detail and analytical skills
  • Driven, self-motivated and highly flexible team player
  • Self-learner, independent problem-solver
  • Bachelor's degree or equivalent
  • Prior customer support experience
  • Strong writing skills and great numeracy and IT skills

A LITTLE ABOUT US 

From clunky apps to hidden fees, banking as we know it is broken. So we decided to build a company from the ground that would challenge the bigger players and reinvent how people interact with their money - for the better.

Traditional banks are slow and expensive. Realistically, you’re nothing but a number to them with dollar signs attached. So, one continent at a time, we plan on changing this.

This may sound a little salesy, but we’ve signed up more than 3 mln customers without spending a single penny on marketing. It’s simple really: if you solve an everyday problem, you don’t need to spend a gazillion dollars on fancy marketing campaigns. 

BENEFITS 

  • You'll get to work in one of the hottest tech startups in the world right now
  • We'll arm you with all of the latest tech equipment
  • You'll receive excellent training and guidance from our team
  • Competitive salary
  • Private Medical Care
  • Multisport card
  • Life insurance
  • Free dinners
  • Free Revolut Metal subscription 
 


OUR CULTURE 

To put it bluntly - it’s about getting shit done and owning what you do. We don’t hide behind fancy job titles or set up bureaucratic processes. Instead we treat our people equally, fairly and give them a ton of freedom and autonomy to create something awesome.
 
We make mistakes, we learn from them and we back everything up with data and logic.
 
We’ve grown to over 600 people and we’re adding around 30 new additions each month. From engineers to marketers, we’re on the hunt for exceptional talent to help us scale our business and get Revolut in the hands of millions of people everywhere.

 

If this is YOU, Apply now!

APLIKUJ
Please include the following statement in your application: "I hereby consent to processing by the advertiser of my personal data, included in my application documents, for the purposes to implement the recruitment process according to the act of 29 August 1997 on personal data protection (consolidated text: Journal of Laws of 2016, pos. 922). I also consent to processing of my personal data by the advertiser for the purposes of any future recruitment processes."

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